- How Can I Request a Refund in Case of Rescheduling or Venue Change?
When a show is rescheduled or changes location, a period opens during which people who cannot attend the show can request a refund for their tickets using the appropriate form.
Refund requests submitted after the event date will not be processed.
Relevant communications will be made through CONMEBOL's official channels.
- Is It Possible to Modify a Purchase That Has Already Been Made?
It is not permitted to modify the sector, location, or date of a ticket once the purchase has been made.