- In Case of Rescheduling, Are My Tickets Valid for the New Date?
When an event is rescheduled, tickets purchased for the original date are valid for the new date.
Additionally, a period will be established during which those who cannot attend the new date will have the opportunity to request a refund for their tickets.
- How Can I Request a Refund for My Purchase If the Event Has Been Rescheduled?
When an event is rescheduled, a period will be established during which those who cannot attend the new date can request a refund for their tickets by submitting a request via the appropriate form.
Returns will not be possible if the request is submitted after the event date.
Relevant communications will be made through CONMEBOL's official channels.
- How Do I Request a Refund for My Purchase If the Event Was Canceled?
In the event that an event is canceled and rescheduling is not possible, all tickets will be automatically refunded through the same payment method used for the purchase.
Relevant communications will be made through CONMEBOL's official channels.